Privacy Policy
Your privacy matters to us at novarentilix
Effective Date: January 15, 2025
Information We Collect
At novarentilix, we collect information to provide better services to our users and improve our working capital analysis platform. The types of information we gather fall into several categories, each serving specific purposes for our operations.
Personal Information
- Name and contact details
- Email address and phone number
- Business registration information
- Professional role and company details
Financial Data
- Working capital statements
- Cash flow information
- Business financial metrics
- Analysis results and reports
Usage Information
- Platform interaction data
- Feature usage patterns
- Session duration and frequency
- Device and browser information
We collect this information when you register for our services, upload financial documents, or interact with our platform. Some data collection happens automatically through cookies and similar technologies that track your usage patterns.
How We Use Your Information
Your information serves multiple purposes within our platform ecosystem. We've designed our data usage practices to align with Australian Privacy Principles and provide genuine value to your business operations.
Primary Usage Categories
- Providing working capital analysis and financial insights
- Generating customized reports and recommendations
- Improving our analytical algorithms and platform features
- Communicating important updates and educational content
- Ensuring platform security and preventing fraudulent activity
- Compliance with Australian financial regulations
We may also use aggregated, de-identified data for research purposes and to develop industry benchmarks. This helps us understand market trends and improve our services for all users without compromising individual privacy.
Information Sharing and Disclosure
novarentilix follows strict protocols regarding information sharing. We understand that financial data requires the highest level of protection, and we've built our sharing practices around this principle.
We share your information only in these specific circumstances:
- With your explicit consent for specific third-party integrations
- With service providers who assist in platform operations under strict confidentiality agreements
- When required by Australian law or regulatory authorities
- To protect the rights, property, or safety of novarentilix, our users, or the public
- In connection with a merger, acquisition, or sale of business assets
We never sell your personal information to third parties for marketing purposes. Any data shared with service providers is limited to what's necessary for them to perform their specific functions.
Your Rights and Choices
Under Australian privacy law, you have significant rights regarding your personal information. We've made it straightforward to exercise these rights through our platform and support channels.
Your Privacy Rights Include
- Access to your personal information and how we use it
- Correction of inaccurate or incomplete information
- Deletion of your personal information, subject to legal requirements
- Portability of your data to other services
- Restriction of processing in certain circumstances
- Objection to processing for direct marketing purposes
To exercise these rights, contact our privacy team through the details provided below. We'll respond to your request within 30 days and may need to verify your identity before proceeding. Some requests may take longer if they involve complex technical processes or large amounts of data.
You can also manage many privacy settings directly through your account dashboard, including communication preferences and data sharing options for specific features.
Data Security and Protection
We employ comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework combines technical, administrative, and physical safeguards.
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Employee background checks and privacy training
- Secure data centers with 24/7 monitoring
- Incident response procedures for potential breaches
While we implement industry-leading security measures, no system is completely immune to threats. We continuously monitor for vulnerabilities and update our security practices to address emerging risks.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information and its purpose within our platform.
Retention Periods
- Account information: Retained while your account is active
- Financial analysis data: Retained for 7 years for compliance purposes
- Usage logs: Automatically deleted after 18 months
- Marketing communications: Until you unsubscribe
- Support communications: Retained for 3 years
When you close your account, we begin the deletion process for information not required for legal or regulatory purposes. Some information may be retained in backup systems for up to 90 days before permanent deletion.
International Data Transfers
While novarentilix primarily operates within Australia, some of our service providers and backup systems may be located overseas. We ensure any international transfers comply with Australian Privacy Principles and provide adequate protection for your information.
When transferring data internationally, we use appropriate safeguards such as Standard Contractual Clauses, adequacy decisions, or other legally approved mechanisms. You have the right to request information about specific international transfers affecting your data.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through your registered email address or prominent notices on our platform.
Minor updates that don't materially affect your rights may be implemented without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Contact Information
For privacy-related inquiries, complaints, or to exercise your rights:
novarentilix Privacy Officer
616-618 Browns Plains Rd, Marsden QLD 4132, Australia
Phone: +61755395666
Email: privacy@novarentilix.com